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Visitor Information

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Virtual Tour

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Tips for Visiting

Plan ahead: use this information to help you plan your trip ahead of time.

Timing

Our guided re-enactor led tours take 45 minutes. However you are more than welcome to roam the museum after the tour. If you feel that you don't have enough time to view everything you are most welcome to return another day - at no extra charge!

Getting Here

See our Locations and Directions section 

Lunch

There's so much to see at the Medieval Museum, you can take a break for lunch at the Café in the Bishop's Palace and come back to view the rest of the museum when you are ready.

Do not touch

It is a natural response to want to touch things, however, the Medieval Museum has to discourage this as the cumulative effects of abrasion, grease and sweat can result in irreparable damage to the objects.

Mobile Phone Use

To ensure a pleasant environment for all visitors, please refrain from using your mobile phone inside the  Medieval Museum.

Photography Policy

Hand-held cameras may be used in the Medieval Museum. However the use of flash, video cameras, tripods and other digital equipment is not permitted.

Photographs taken in the medieval Museum can  only be used for personal use. Commercial use of any kind is not permitted.  However, please feel free to use photographs taken in the Medieval Museum on Facebook or other social media platforms!

For permission in relation to filming, please contact in writing Eamonn McEneaney, Museum Director, Waterford Treasures - Three Museums in the Viking Triangle, Viking Triangle, Waterford.

Events

Check the Calendar of Events for the day that you plan to visit - there may be items of special interest to you.

Weather

Waterford City's weather can be changeable, so come prepared for all seasons! Check weather here

Accommodation

If you are planning a longer stay  just check out www.trivago.ie or www.hotelscombined.com for accommodation possibilities nearby and make you visit at Waterford Treasures an unforgettable one.