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Terms and Conditions

Terms and Conditions

Welcome to Waterford Treasures – Five Museums in the Viking Triangle. The following are the rules or “Terms” that govern use of the Waterford Treasures Web site (“Site”). By using or visiting the Site, you expressly agree to be bound by these Terms and to follow these Terms and all applicable laws and regulations governing the Site. Waterford Treasures and their respective affiliates and subsidiaries (collectively “Waterford Treasures”) reserve the right to change these Terms at any time, effective immediately upon posting on the Site. Please check this page of the Site periodically. If you violate these Terms of Use, Waterford Treasures may terminate your use of the Site, bar you from future use of the Site, cancel your ticket order, and/or take appropriate legal action against you.

Permitted Use

You agree that you are only authorised to visit, view and to retain a copy of pages of this Site for your own personal use, and that you shall not duplicate, download, publish, modify or otherwise distribute the material on this Site for any purpose other than to review event and promotional information, for personal use, or to purchase tickets or merchandise for your personal use, unless otherwise specifically authorised by Waterford Treasures to do so. You also agree not to deep-link to the site for any purpose, unless specifically authorised by Waterford Treasures to do so. The content and software on this Site is the property of Waterford Treasures and/or its suppliers and is protected by U.S. and international copyright laws. We post a legal notice and various credits on pages of the Site, which may not be removed. Please do not remove this notice or these credits, or any additional information contained along with the notices and credits.


Waterford Treasures does not promise that the Site will be error-free, uninterrupted, nor that it will provide specific results from use of the Site or any Content, search or link on it. The Site and its Content are delivered on an “as-is” and “as-available” basis. Waterford Treasures cannot ensure that files you download from the Site will be free of viruses or contamination or destructive features. Waterford Treasures disclaims all warranties, express or implied, including also any implied warranties of merchantability and fitness for a particular purpose. Waterford Treasures will not be liable for any damages of any kind arising from the use of this Site, including without limitation, direct, indirect, incidental, and punitive and consequential damages.

Waterford Treasures makes no guarantee of any specific result from use of this Site or use of the Waterford Treasure service.

Waterford Treasures disclaims any and all liability for the acts, omissions and conduct of any third party users, Waterford Treasures users, advertisers and/or sponsors on the Site, in connection with the Waterford Treasures service or otherwise related to your use of the Site and/or the Waterford Treasures service. Waterford Treasures is not responsible for the products, services, actions or failure to act of any venue, performer, promoter or other third party in connection with or referenced on the Site. Without limiting the foregoing, you may report the misconduct of users and/or third party advertisers, service and/or product providers referenced on or included in the Site to Waterford Treasures at [email protected] . Waterford Treasures may investigate the claim and take appropriate action, in its sole discretion.

Online Ticket Purchasing

You can avoid a long line at the ticketing office at the museum by purchasing your tickets online. When you place a ticket order, you will receive a Ticket Voucher via email in 20 minutes. If you have not received this e-mail in over 1 hour, we suggest you check your spam folder; our e-mail might be stuck in there, being treated as spam. If you cannot find the e-mail voucher, please e-mail our customer support at [email protected] and we will resend it to you, as well as to any additional    e-mail addresses you specify. The voucher comes as an email message.

The Voucher should be presented to the reception along with a valid form of ID and will be redeemed/exchanged for an actual ticket/s to the museum. The leader of the group can use his/her name to buy ticket/voucher for the entire family or group.

The cost of the ticket includes a privilege to use photo/video cameras, where permitted. Unused Vouchers are refundable upon cancellation (less Processing Service Fee). A non-refundable Processing Service Fee 2% applies per each Ticket sold. All fees and taxes are included in the ticket price.

The voucher is valid for 12 months. You can return your voucher and get the refund within 5 days after placing your order. Partial refund is not possible; you can only return the whole voucher.

For Group/Tour ticket purchase, please contact [email protected]


Waterford Treasures logos as well as Waterford Treasures design found on this site are registered trademarks of Waterford Treasures – Three Museums in the Viking Triangle. Waterford Treasures trademarks may be used publicly only with the written permission of Waterford Treasures.

Ownership of Materials

All materials on the Waterford Treasures website are copyrighted and are protected under treaty provisions and world-wide copyright laws. Waterford Treasures materials may not be reproduced, copied, edited, published, transmitted or uploaded in any way without Waterford Treasures written permission. Except as expressly stated in the limited licence provision of these terms and conditions, Waterford Treasures does not grant any express or implied right to you under any of its trademarks, copyrights or other proprietary information.

Copyright Policy

We will terminate the privileges of any user who uses this Site to unlawfully transmit copyrighted material without a license express consent, valid defence or fair use exemption to do so. In particular, users who submit Content to this Site, whether articles, images, stories, software or other copyrightable material must ensure that the Content they upload does not infringe the copyrights or other rights of third parties (such as privacy or publicity rights). After proper notification by the copyright holder or it agent to us, and confirmation through court order or admission by the user that they have used this Site as an instrument of unlawful infringement, we will terminate the infringing users’ rights to use and/or access to this Site. We may, also in our sole discretion, decide to terminate a user’s rights to use or access to the Site prior to that time if we believe that the alleged infringement has occurred.

Links and Search Results

The Site may automatically produce search results that reference or link to third party sites throughout the World Wide Web. Waterford Treasures has no control over these sites or the content within them. Waterford Treasures cannot guarantee, represent or warrant that the content contained in the sites is accurate, legal and/or inoffensive. Waterford Treasures does not endorse the content of any third party site, nor do we warrant that they will not contain viruses or otherwise impact your computer. By using the Site to search for or link to another site, you agree and understand that you may not make any claim against Waterford Treasures for any damages or losses, whatsoever, resulting from your use of the Site to obtain search results or to link to another site. If you have a problem with a link from the Site, please notify us at [email protected]  and we will investigate your claim and take any actions we deem appropriate in our sole discretion.

Offline Conduct

Although Waterford Treasures cannot monitor the conduct of its Users off the Site, it is also a violation of these rules to use any information obtained from this Site in order to harass, abuse, or harm another person, or in order to contact, advertise to, solicit or sell to any User without their prior explicit consent.

No Commercial Use

No area of this Site may be used by our visitors for any commercial purposes such as to conduct sales of tickets, merchandise or services of any kind. You must obtain our prior written consent to make commercial offers of any kind, whether by advertising, solicitations, links, or any other form of communication. Without limiting the foregoing, you may not resell or link to other sites for the purpose of selling tickets of any kind. We will investigate and take appropriate legal action against anyone who violates this provision, including without limitation, removing the offending communication from the Site and barring such violators from use of the Site. We reserve the right to block access to or cancel a ticket order on any user known or reasonably believed to be associated with any ticket broker or tout, or utilizing automated means to process or place ticket orders, or re-selling tickets for commercial gain in any manner whatsoever, or whose ticket order exceeds the stated limit.

Access and Interference

You agree that you will not use any robot, spider, other automatic device, or manual process to monitor or copy our web pages or the content contained thereon or for any other unauthorised purpose without our prior expressed written permission. You agree that you will not use any device, software or routine to interfere or attempt to interfere with the proper working of the Waterford Treasures web site. You agree that you will not take any action that imposes an unreasonable or disproportionately large load on our infrastructure. You agree that you will not copy, reproduce, alter, modify, create derivative works, or publicly display any content (except for your own person, non-commercial use) from our website without the prior expressed written permission of Waterford Treasures.

Unauthorized Use of the Site

Illegal and/or unauthorised uses of the Site, including, but not limited to, unauthorised ticket sales, unauthorised framing of or linking to the Site, or unauthorised use of any robot, spider or other automated devise on the site, will be investigated and appropriate legal action will be taken, including without limitation civil, criminal and injunctive redress.

Violation of the Terms

You understand and agree that in Waterford Treasures sole discretion, and without prior notice, Waterford Treasures may terminate your access to the Site, cancel your ticket order or exercise any other remedy available and remove any unauthorised User Content, if Waterford Treasures believes that the User Content you provided has violated or is inconsistent with these Terms of Use violated the rights of Waterford Treasures, another User or the law. You agree that monetary damages may not provide a sufficient remedy to Waterford Treasures for violations of these terms and conditions and you consent to injunctive or other equitable relief for such violations. Waterford Treasures may release user information about you if required by law or subpoena, or if the information is necessary or appropriate to release to address an unlawful or harmful activity. Waterford Treasures is not required to provide any refund to you if you are terminated as a User because you have violated these Terms of Use.

Limitation on Liability

Except in jurisdictions where such provisions are restricted, in no event will Waterford Treasures be liable to you for any indirect, consequential, exemplary, incidental, special or punitive damages, including also lost profits, even if Waterford Treasures has been advised of the possibility of such damages.


This site is controlled and operated by Waterford Treasures from its offices in Ireland. If there is any dispute about or involving the Site, by using the Site, you agree that the dispute will be governed and construed by Irish law. In the event of a dispute arising out of or relating to these terms and conditions, or your use of or access to this site, litigation must be brought in court in Ireland without regard to its conflict of law provisions.


You agree to indemnify and hold Waterford Treasures, affiliates, officers, agents and other partners and employees, harmless from any loss, liability, claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your use of the Site, including also your use of the Site to provide a link to another site or to upload content or other information to the Site.


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    Getting there

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    Irish Wake Museum, Cathedral Square, Waterford, Ireland

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    Irish Silver Museum

    Irish Silver Museum, Cathedral Square, Waterford, Ireland

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    The Irish Museum of Time

    Irish Museum of Time, Greyfriar's, Waterford, Ireland

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    Bishop’s Palace

    Bishop's Palace, The Mall, Viking Triangle, Waterford, X91 E279, IRELAND.

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    Medieval Museum

    Cathedral Square, The Viking Triangle, Waterford, X91 K10E, Ireland

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    King of the Vikings

    King Of The Vikings, Bailey's New Street, Waterford, Ireland

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    Reginald’s Tower

    Reginald's Tower, The Quay, Waterford, Ireland

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